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PAYMENT & SHIPPING
You can pay securely, quickly and easily with us. We have the following payment methods for you to choose from:
To be able to pay via Paypal you will need a free account with Paypal. Paypal offers various payment options and insures orders up to 500 €. If you want to pay your order via Paypal, you will be forwarded to Paypal and asked to log in your account or register yourself. Now just select the desired payment method (Paypal balance, debit or credit card) and confirm the payment. After that we will receive a confirmation from Paypal and ship your goods as soon as possible.
Feel free to pay with your credit card in our online shop. Our payment provider Heidelpay makes the payment process convenient and safe directly in the check-out process. Only after your order is completed we will charge your credit card.
Our shipping is handled safely and quickly by our partner DHL. Each order will be processed on weekdays within 24 hours and is often picked up and shipped on the same day directly by DHL. DHL delivers parcels within 5 – 6 working days within Germany. Our products are delivered by carbon neutral GoGreen method.
SHIPPING COSTS WITHIN GERMANY AND AUSTRIA
Orders with shipment to Germany will be charged with 1,00 €. Above an order value of 80 € the shipping costs are without any charge.
SHIPPING COSTS WITHIN THE EUROPEAN UNION AND SWITZERLAND
We are offering shipping to all other countries inside the European Union and to Switzerland for 3,00 €. Above an order value of 80 € the shipping costs are without any charge.
We are offering shipping to many more countries worldwide for just 15,00 €. Above an order value of 250€ the shipping costs are without any charge.
PLEASE NOTE THAT WE DO NOT SHIP TO THE FOLLOWING FRENCH OVERSEA DEPARTMENTS AND TERRITORIES: CLIPPERTON ISLAND, FRENCH GUIANA, FRENCH POLYNESIA, GUADELOUPE, LA RÉUNION, MARTINIQUE, MAYOTTE, NEW CALEDONIA, SAINT BARTHÉLEMY, SAINT MARTIN, SAINT PIERRE AND MIQUELON, WALLIS AND FUTUNA.